All orders are processed and dispatched within 48 hours of order confirmation, excluding weekends and public holidays.

Shipping rates are calculated at checkout based on the destination, shipment type, and selected service level.

If you need assistance or require a custom shipping solution, please contact us, and our team will be happy to help.

All shipping rates are quoted in USD.

Parcel and Economy shipments are subject to customs formalities and may require additional time for clearance and delivery.

Shipping rates exclude:

• Customs duties and import taxes
• High-value declaration fees
• Free zone charges
• Consignee or destination handling fees

Any additional charges imposed by customs authorities or local regulations are the responsibility of the consignee.

Delivery times provided are estimates only and may vary due to customs clearance, local regulations, or carrier delays. We are not responsible for delays outside our control.

We currently deliver to the following countries and territories:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Channel Islands, Chile, China, Colombia, Comoros Islands, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea (South), Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Norway, Oman, Pakistan, Palau Islands, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saint Lucia, San Marino, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Vincent & Grenadines, Sudan, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (U.S.), Wallis & Futuna Islands, Western Samoa, Yemen, Zambia, Zimbabwe.

Lost packages

We strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out.

Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, please reach out within 24 hours of receiving the order and include photos of the damaged items or package.

We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance (support@proteinboost.co).

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

Once your order’s in, it zips off to our team faster than we can catch it. So sadly, we can't make changes or cancellations after it's placed. We know it’s a bummer, so make sure everything looks good before you check out!

For shipping inquiries, delivery support, or special requests, please contact our customer support team prior to placing your order.